Warranty

Lifetime warranty on Vinyl Frame and Vinyl Sash Members

FCI windows are warranted against such defects in material and workmanship that might result in blistering, peeling, flaking, corroding of the window frame or sash members. This Limited Warranty shall benull and void if harmful solvents are used to clean the vinyl frame and/or sash members, or if the frame and/or sash members are painted or coated in any way.

Ten Year Warranty of Sealed Glass

FCI warrants that the insulating glass units contained in the windows will conform to the Federal specifications for insulating glass units fabricated from select A quality glass and that under normal conditions there will not be an obvious obstruction of vision which is the result of moisture formation or dust collection between the interior glass surfaces. Any seal failure or defective glass unit will be replaced under warranty with no charge to the customer during the ten year period. Pressure cracks which occur naturally will be fully warranteed for 1 year from the date of purchase after which the customer must cover the cost of the replacement glass unit.

Exterior SDL(Simulated Divided Lite) Grills are not covered under the sealed unit warrantee. Labor and material costs will apply to grill replacement when sealed units with SDL are replaced.

Ten Year Warranty of Hardware

FCI warrants that all hardware (handles, locks & gears) shall remain in good operational condition for a period of TEN (10) years from the date of purchase. Effective Date of Limited Warranty FCI Installation: Warranty will take effect upon completion of installation. Supply orders: Warranty will take effective when the product is complete and invoiced for pick-up or delivery. Maintenance and cleaning

Effective Date of Limited Warranty

FCI Installation: Warranty will take effect upon completion of installation. Supply orders: Warranty will take effective when the product is complete and invoiced for pick-up or delivery.

Maintenance and cleaning P.V.C.

A mild solution of household cleaner or dishwashing detergent may be used. GLASS – Use any commercial glass cleaner available in the supermarket or a solution of vinegar and water. SCREEN – A mild solution such as used to clean the P.V.C. frame applied with a soft cloth and rinsed off with a garden hose.

Mechanical Maintenance

Tilt latches, multi-locking cams & strikers collect dirt and grime. Failure to clean & lubricate these parts on an annual basis with clear silicone will void the warranty on hardware.

General Conditions

This warranty includes parts and labour for products manufactured by FCI within the ten year warranty period. The limited warranty stipulated in this document is the only warranty applicable to products manufactured by FCI Window Products.

Exclusions

This warranty does not cover "Acts of God", accidental damage, misuse of product; damage caused by improper installation (unless installed by FCI) or damaged hardware due to a failure of cleaning and maintaining hardware components.